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New Study Shows VR Training Enhances Workplace Empathy

Lady with VR Headset on in training room

Our customers need training solutions that go beyond minimum requirements and tick the box compliance. Workers must not only master technical and safety skills but also demonstrate the human qualities that make workplaces safer and more effective, such as confidence, empathy, and self-awareness. Traditional training methods can often fall short in developing these skills.

That’s where VR changes the game.

Sentient’s Approach to VR Training

Sentient’s immersiveVR training modules, covering safety, operations, and complex systems, immerse learners in real-world scenarios where decisions have meaningful outcomes. Each module is designed with reflection, feedback, and human-centred learning principles at its core.

Independent research supports this approach. A recent article in Computers & Education: X Reality (Self-review and feedback in virtual reality dialogues increase language markers of personal and emotional expression in an empathetic communication training experience, ScienceDirect, 2025) shows that VR-based self-review and feedback significantly enhance empathetic communication, emotional expression, and self-awareness. Sentient’s training solutions are built with the same principles, ensuring our clients benefit from both proven science and practical application.

The Impact for Our Clients

  • For learners: increased confidence, stronger communication skills, and the ability to reflect and grow in realistic, risk-free environments.
  • For workplaces: safer, more respectful, and connected teams where people apply both skill and empathy to their roles and work.
  • For decision makers: evidence-based training solutions that builds capability, reduce risk, and improve culture.

Where it Matters Most

Backed by academic research and proven through immersive practice, Sentient’s VR training empowers organisations to create confident, empathetic, and self-aware professionals. Workers must not only master technical and safety skills but also demonstrate the human qualities that make workplaces safer and more effective, such as confidence, empathy, and self-awareness. Traditional training methods can often fall short in developing these skills.

Our VR training is already transforming outcomes in:

  • Mining & Resources → safety training, equipment operation, emergency response.
  • Oil & Gas → hazard awareness, offshore safety, competency training.
  • Utilities & Infrastructure → control room & field training, electrical substation training.
  • Healthcare & Emergency Services → crisis response, procedural training, medical simulations

Sentient’s Solution

With nearly two decades of experience, Sentient combines technical expertise with human-centred design. Our VR training modules, covering safety, operations, and systems, immerse learners in real-world scenarios where decisions have meaningful outcomes. Each module is designed with reflection, feedback, and human-centred learning principles at its core.