One of the struggles of practical training is the logistics of organising time and a space, with the negative impact of lost production time if equipment on location must be taken offline for training. Add to that the difficulties of Covid 19 where a classroom set up is no longer feasible and CBH wanted an innovative solution for training for the harvest.
Sentient was eager to step up to the challenge of recreating accurate and immersive practical training that can be completed online.
In collaboration with consultants AGuyIKnow, the Sentient team provided a fit for purpose virtual training module for CBH that enables their team to be site ready within 48 hours. The team created two targeted training options, one for learning how to operate a weighbridge station, and another running through the procedures and requirements of sampling grain. These were developed as interactive eLearning modules enhanced with 3D animations and gamification.
The weighbridge and sampling labs were recreated in 3d, including all equipment, and a simulation of the companies’ internal software, to provide training in all aspects of the work.
Both modules were designed to allow the learner to work their way step by step through the entire task: gamification allowing for the learner not only to understand the theory of the process, but to practice doing it themselves.
To broaden the application of the training for both learning and testing, it was developed with three different playthrough methods; Fully Guided, Semi-Guided and Unguided.
Fully Guided taught the learner the process, providing onscreen text guidance and context for each step of the process. Semi-Guided allowed the learner the opportunity to make their own way through the process, providing guidance only if the learner got stuck. Unguided was designed to test the learner on the process, providing guidance only after repeated failures by the learner.
The practical training was imbedded with the theoretical eLearning, allowing approx. 700 trainees to successfully learn how to operate a weighbridge station, and another approx. 800 trainees to run through the procedures and requirements of wheat sampling.
The wheat sampling module was built in a modular and flexible manner, allowing it to be reconfigured for training in sampling multiple different grain types: oats, lupins, canola, and barley.
The events of 2020 required shifts in the way we work, allowing for innovation and a shake up of old practices. From necessity great tools have been developed that will improve training for a long time to come.